Add: R9/218 , Aashirwad Valley , Bilaspur (C.G)
support@nemeshpandey.com
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Grievance redressal Policy
Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.


Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Nemesh Pandey R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 +91 9229223422 nemeshpandey@gmail.com Mon-Sat
09:15AM – 03:30 PM
Head of Customer Care Nemesh Pandey R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 +91 9229223422 nemeshpandey@gmail.com Mon-Sat
09:15AM – 03:30 PM
Compliance Officer Nemesh Pandey R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 +91 9229223422 nemeshpandey@gmail.com Mon-Sat
09:15AM – 03:30 PM
CEO Nemesh Pandey R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 +91 9229223422 nemeshpandey@gmail.com Mon-Sat
09:15AM – 03:30 PM
Principal Officer Nemesh Pandey R9 218 Aashirwad Valley, Chakarbhata , Bilaspur (C.G) 495220 +91 9229223422 nemeshpandey@gmail.com Mon-Sat
09:15AM – 03:30 PM

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in.